Course Objectives:
This course is designed to provide you with knowledge and experiences in career path preparation, professional ethics, life/career/profession management, team workmanship, professional image building of veterinary leadership and management.

Course Content:
At the conclusion of this course, the student will have learned:

A. Why experiential learning is effective?
B. Management basic concepts:
（a） Servant leadership
Principles: listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to growth, building community
（b） Self-awareness
Principles: emotional self-awareness, accurate self-assessment, self-confidence
（c） Self management
Principles: emotional self-control, trustworthiness, conscientiousness, adaptability, optimism, achievement orientation, initiative
（d） Social awareness
Principles: empathy, organizational awareness, service orientation
（e） Relational Competence
Principles: developing others, inspirational leadership, influence, communication, change catalyst, conflict management, building bonds, teamwork and collaboration
（f） Communication skills
Principles: core value understanding, differentiating empathy and sympathy, body language, and other non-verbal languages.
C. Burnout prevention
D. Veterinary marketing and other consideration

Date Topics Lecturer
Week 1 Introduction Jack and John
Week 2 Experiential learning and professional development: Intra-personal, inter-personal and structural considerations John
Week 3 Intra-personal I: Awareness and life quality John
Week 4 Intra-personal II: Core Value Exploration John
Week 5 Intra-personal III: Management and life planning John
Week 6 Inter-personal I: Communication skills John
Week 7 Inter-personal II: Veterinary marketing and customer services John
Week 8 Structural: Lifelong learning and burnout prevention John
Week 9 Section One Presentation (Midterm) Jack and John
Week 10 Human Animal Bond and relationship-centered care Jack
Week 11 Core value, self assessment, and self confidence Jack
Week 12 Verbal and Non-verbal communication, practice Jack
Week 13 Listening/sympathy and empathy/response and feedback technique Jack
Week 14 Servant leadership, Team building and workmanship, emotional stability Jack
Week 15 Exercise and 360o feedback/ Jack
Week 16 Exercise and 360o feedback Jack
Week 17 Section Two Presentation (Final exam) Jack and John
Week 18 Round Table Discussion Jack and John